Privacy Policy

MDC Capital Holdings DBA Mobile Dog Salon
Effective Date: March 6, 2026

MDC Capital Holdings DBA Mobile Dog Salon (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile dog grooming services.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website, book services, or communicate with us.

Personal Information

You may voluntarily provide personal information including:

• Name

• Email address

• Phone number

• Home address (for grooming appointments)

• Pet information (breed, size, grooming needs, etc.)

• Payment information when booking services

This information may be collected when you:

• Schedule a grooming appointment

• Submit a contact form

• Sign up for reminders or promotions

• Communicate with us via phone, email, or text message

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the site

• Referral source

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect only for purposes related to providing our services, including:

• Scheduling and managing grooming appointments

• Providing mobile dog grooming services

• Communicating with you about appointments

• Sending appointment reminders and service updates

• Responding to customer inquiries

• Processing payments

• Improving our website and services

We do not use your information for purposes unrelated to our services.

SMS, Email, and Phone Communications

By providing your contact information through our website, booking forms, or other communication channels, you consent to receive communications from MDC Capital Holdings DBA Mobile Dog Salon.

These communications may include:

• Appointment confirmations

• Appointment reminders

• Grooming service updates

• Customer support responses

• Promotional offers or discounts

• Service announcements

Consent to receive communications is not a condition of purchase.

SMS Messaging Terms

If you provide your mobile phone number and opt in to receive text messages, you agree to receive SMS messages from MDC Capital Holdings DBA Mobile Dog Salon regarding:

• Appointment confirmations

• Appointment reminders

• Grooming appointment coordination

• Customer service responses

• Promotional offers or discounts (if opted in)

Message Frequency

Message frequency may vary depending on your interaction with our services, but customers typically receive up to 4–8 messages per month.

Additional messages may be sent when coordinating appointments or responding to customer inquiries.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

Help Instructions

For assistance, reply HELP or contact us at:

Phone: (949) 386-3351
Email: info@mobiledogsalon.com

No Transfer or Sharing of Personal Information

We respect your privacy and maintain strict policies regarding your personal data.

We do not sell, transfer, share, or disclose your personal information to any external organizations for any purpose, even with your consent.

Customer information is used solely for operating and providing services through MDC Capital Holdings DBA Mobile Dog Salon.

Prevention of Unauthorized Sharing

We maintain strict internal controls and access restrictions to prevent unauthorized sharing or disclosure of customer information.

These safeguards include:

• Restricted internal access to customer information

• Secure systems used for storing customer data

• Internal policies governing data access and handling

• Monitoring procedures to prevent unauthorized disclosure

Only authorized personnel with a legitimate business purpose are permitted to access customer information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and analyze general website usage.

These technologies do not involve sharing personal customer information with external organizations.

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information.

However, no electronic system can guarantee absolute security.

Children's Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

Your Privacy Rights (California Residents)

If you are a California resident, you may have the right to:

• Request access to the personal information we collect about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to certain legal exceptions)

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mobile Dog Salon
MDC Capital Holdings
Email: info@mobiledogsalon.com
Phone: (949) 386-3351

Terms and Conditions

MDC Capital Holdings DBA Mobile Dog Salon
Effective Date: March 6, 2026

These Terms and Conditions ("Terms") govern your use of the website, services, and communications provided by MDC Capital Holdings DBA Mobile Dog Salon ("Company", "we", "our", or "us"). By accessing our website or using our services, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Services

Mobile Dog Salon provides mobile dog grooming services at customer locations. Services may include bathing, grooming, nail trimming, and other related pet care services.

Appointments must be scheduled in advance and are subject to availability.

We reserve the right to refuse service if a pet presents a safety risk to our groomers or equipment.

Appointment Scheduling and Cancellations

Customers are responsible for providing accurate information when booking an appointment.

We request that cancellations or rescheduling requests be made at least 24 hours prior to the scheduled appointment.

Failure to provide adequate notice may result in a cancellation fee.

Missed appointments where the groomer arrives and the customer is unavailable may also result in a service charge.

Payments

Payment is due at the time services are rendered unless otherwise agreed upon.

We may accept payment methods including:

• Credit cards

• Debit cards

• Online payments

• Other electronic payment methods

By submitting payment information, you authorize us to charge the applicable service fees.

Pet Health and Safety

Customers must inform us of any medical conditions, behavioral issues, or special grooming requirements prior to the appointment.

Mobile Dog Salon is not responsible for complications arising from:

• Pre-existing health conditions

• Undisclosed behavioral issues

• Medical sensitivities

• Matted coats that may require special grooming procedures

If a groomer determines that grooming may cause harm or undue stress to the pet, we reserve the right to stop or refuse service.

Website Use

By using our website, you agree not to:

• Use the site for unlawful purposes

• Attempt to gain unauthorized access to our systems

• Interfere with website functionality

• Use automated systems to access the site without permission

We reserve the right to restrict access to the website if misuse occurs.

Intellectual Property

All content on this website, including text, images, graphics, logos, and branding, is the property of MDC Capital Holdings DBA Mobile Dog Salon and may not be copied, reproduced, or distributed without written permission.

SMS Messaging Terms

By providing your mobile phone number through our website, booking forms, or other communication channels, you consent to receive text messages from MDC Capital Holdings DBA Mobile Dog Salon.

These messages may include:

• Appointment confirmations

• Appointment reminders

• Grooming service coordination

• Customer service responses

• Promotional offers or discounts (if you opt in)

Consent to receive SMS messages is not required to purchase services.

Message Frequency

Message frequency may vary based on your interactions with our services, but customers typically receive up to 4–8 messages per month.

Additional messages may be sent when coordinating appointments or responding to customer inquiries.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive text messages from us unless you opt back in.

Help Instructions

If you need assistance regarding SMS communications, reply:

HELP

or contact us at:

Phone: (949) 386-3351
Email: info@mobiledogsalon.com

Mobile Information Sharing

Mobile phone numbers collected for SMS communication will not be sold, rented, or shared with third parties for their marketing purposes.

Limitation of Liability

To the fullest extent permitted by law, MDC Capital Holdings DBA Mobile Dog Salon shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

Our total liability for any claim related to our services shall not exceed the amount paid for the service in question.

Indemnification

You agree to indemnify and hold harmless MDC Capital Holdings DBA Mobile Dog Salon, its owners, employees, and affiliates from any claims, damages, or liabilities arising from:

• Your use of our services

• Your violation of these Terms

• Any injury caused by your pet

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date.

Continued use of our services after updates constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Mobile Dog Salon
MDC Capital Holdings
Email: info@mobiledogsalon.com
Phone: (949) 386-3351